
FACULTIES OF HUMANITIES AND SOCIAL SCIENCES
DEPARTMENT OF INFORMATION SCIENCES
TO : PROFESSOR WINNER CHAWINGA
FROM : DORA BANDA (MLIS 0122)
PROGRAMME :MASTER’S DEGREE IN LIBRARY & INFORMATION SCIENCE
COURSE TITLE :INFORMATION BEHAVIOUR AND LITERACY EDUCATION
COURSE CODE :MLIS 6102
TASK : SUMMARY OF LAST WEEK’S CLASS (06.11.25)
DUE DATE :11TH NOVEMBER, 2025
1. HOW WE HAVE SHIFTED FROM INFORMATION SYSTEMS TO THE USERS
In the early years of technological advancement, the main focus of information system was on the technology itself i.e software, hardware and data. As time passed, scholars and organisations thought that technology alone could not ensure success and their emphasis began to move from system to the users. Evidenced that the effectiveness of information depended equally on users and technology, whereby it brought a major transformation thus from a system centred to user centred approach.To day the assessment of information systems now priotize on user experience, usability and human interaction, whereby users are viewed as the contributors who influence how systems are developed, implemented and applied thus through research i.e interviews and observation.
2. MYTH ABOUT INFORMATION BEHAVIOR AND INFORMATION SYSTEMS
However there are myth about information behaviour and information systems, whereby there are a number of misconception about how users interact with information and technology. Often assuming that more (a) information is always better;where people think that having more information or data can lead to improved decision-making but in reality excessive information can overwhelm users, by leading to confusion and bad choices, however what is needed is the relevance and accuracy of the information than the quantity.
Another common misunderstanding is the myth of that (b) information can only be acquired through formal i.e Libraries, Journals, whereby in reality most people does not use formal sources, they rely much on informal sources like friends ,Family or information they encounter serendipitous.
Another myth is that (c ) every need situation has a solution, which assumes that information can satisfy every need or solve some problems however information alone cannot satisfy all human needs i.e Love, respect.
Additionally, time and space-individual situation can be ignored in addressing information seeking and use, is another myth which assumes that people seek and use information in particular situations, therefore information created must withstand with the test of time and user situations.
ultimately, understanding and addressing these myths encourages the development of effective,user-centred and context-aware of information.
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